Use Expert Help in Compliance Network

Purpose

This article explains how to use the Expert Help feature in Compliance Network to connect with compliance professionals and access guidance. Users can message an expert, schedule a call or video meeting, or submit a research request for in-depth questions. The Expert Help History allows tracking of past submissions and their status. Members can also learn about the credentials of Compliance Experts via View Bio and explore the FAQ Library to find answers by keyword or topic.

Steps to Follow

This is a reference article covering multiple Expert Help features:

Contact an Expert

Determine which method of contact is best for your situation:

• Message an Expert -- Submit a question or help request to the compliance experts.
  
• Schedule a Call/Video Meeting -- Schedule time with an expert.
  
• Submit a Research Request -- For very in-depth questions requiring research, a several-page report will be prepared to guide you and your organization.
  
• View Expert Help History -- View your past expert help submissions and filter by status.
  

Compliance Experts

Learn more about the Compliance Experts and their experience. Click View Bio under an expert to read more about their credentials.

FAQ Library

Explore the comprehensive library of Frequently Asked Questions.

• Search by Keyword: Enter keyword(s) in the search field. Click the dropdown next to a question to view the answer.

• Search by Topic: Enter keyword(s) to search for a specific topic, or click a topic from the list to view results.