User Features in SMS

Purpose

This article explains User Features in SMS and how to fix when certain features may be missing for Users. This indicates how setup impacts feature availability for Users.

When to Use This Article

• Use this article when a feature (such as SDS Binders under Chemicals) is not visible or available in your account.
• Refer to this article if you need to understand how setup affects which features you can access.
• Understand Managing User Access In SMS: https://jjkellersupport.zendesk.com/hc/en-us/articles/47355618946708-Understand-Managing-User-Access-In-SMS 

Steps to Follow

Note: You must be logged in as an Account Administrator to make these changes.

From the main menu, select Settings.

Under Settings, choose Feature Access.

Open the User Features tab. Select the appropriate User or User Group from the drop-down menu.

Choose the Feature you want to enable or update. Select Save to apply your changes.

What Not to Do / Common Pitfalls

• Please read through the article carefully and thoroughly before taking action to ensure you're following the correct procedures.

Escalation Path

• Contact J. J. Keller Support if you have questions or need guidance with Users or User Features in SMS.