Install Vehicle Tracking Hardware (Geotab GO9)

Purpose

This article explains how to install the Geotab GO9 vehicle tracking hardware in Encompass, including single-device and dual-setup (GO9 + ELD) configurations, and how to verify GPS connectivity after installation.

When to Use This Article

• You to install a Geotab GO9 device in a vehicle
• You are setting up a dual configuration with a Geotab GO9 and J. J. Keller Encompass ELD
• You need to verify that the GO9 device is communicating after installation
• You are is troubleshooting a newly installed GO9 device that is not communicating

Steps to Follow

• Vehicle-Specific Installation Notes

1. Locate the vehicle's diagnostic port, typically found in the driver's area on or below knee level.

2. Geotab GO9 Only Install: Connect the appropriate harness to the Geotab GO9 and plug the harness into the diagnostic port of the vehicle.

   

3. Geotab GO9 & J. J. Keller Encompass ELD Dual Setup: Install the Geotab GO9 as above. Use the free end of the Y-Cable to plug the J.J. Keller harness into. Plug the other end into the J.J. Keller ELD. Ensure adequate connection and that lights continuously display on the ELD (this indicates it is receiving power from the vehicle).

4. Ensure the Geotab GO9 device is pushed into place fully. When the device receives power, the LED lights will start blinking and then turn solid:

   Red = Device Configuration/Ignition Detected

   Green = Cellular network connectivity

   Blue = GPS network connectivity

   The device emits two quick beeps every 60 seconds during set-up. Initial startup may take several minutes to complete.

   

5. Verify GPS signal: On any mobile device or desktop, browse to www.installmygps.com. Enter the Installer Name, Installer Company, and the Serial Number of the Geotab GO9. Click Log Install.

   

6. After it queries, the current status will either show Device Communicating or Device Not Communicating.

   

   Troubleshooting: If the device is not communicating, ensure that the device is fully plugged in and lights are displaying on the Geotab GO9. Additionally, if this was installed while in a garage, move the vehicle outside to maximize GPS signal.

7. Once all three LEDs turn solid and you hear 10 quick beeps, secure the device using the provided cable tie. Note: The device is considered installed when the Green and Blue lights turn solid.

   

What Not to Do / Common Pitfalls

• Do not leave the device loosely connected -- ensure it is fully plugged in before verifying GPS signal.
• Do not attempt to verify GPS signal while the vehicle is inside a garage; move the vehicle outside for maximum GPS connectivity.
• Do not skip the GPS verification step at www.installmygps.com after installation.

Escalation Path

For setup or configuration questions,  contact J. J. Keller Support at [e-mail] or 1-800-327-1342.