Purpose
This article provides sign-up links for live Encompass webcast training sessions held the first full week of each month at 1 p.m. CST, covering topics such as the user interface, vehicle file management, ELDs, driver qualification, and more.
When to Use This Article
- You want to register for a live Encompass training webcast.
- You are a new Encompass user looking for guided training on specific topics.
- You want to explore available training topics and their schedules.
Steps to Follow
The first full week of each month, daily LIVE Webcasts are held at 1 p.m. CST. Click the links below to register for one or more sessions.
Monday
-
Getting to Know the Encompass User Interface and Driver Training Area
- Overview of how to navigate the system with an emphasis on navigating between "subjects" while a file is already open
- Overview of option features available within Employee and Vehicle Files
- Mention of Hiring Process (covered in depth in Thursday's webinar)
- Walkthrough of the Training Area
Tuesday
-
Getting Started with Encompass Vehicle File Management
- Walkthrough of creating a Vehicle in Encompass and what is available within the basic file
- Walkthrough of customizing Preventative Maintenance
- Walkthrough of creating a Repair Order
Wednesday AND Friday
-
Getting Started with Encompass ELDs
- Walkthrough of creating Drivers in the system alongside creating Logins
- Walkthrough of "one-time setup" -- creating Activation Code and adjusting Company Rules
- Walkthrough of creating Vehicle files and discussing what is needed for Fuel Tax reasons
- Discussion of how to install and configure the ELDs
Thursday
-
Getting Started with Encompass Driver Qualification Files and Hiring Process
- Walkthrough of creating Drivers in the system and a more in-depth look at the basic employee file
- Walkthrough of setting up, customizing, and inputting Driver Qualification files (focus on 30- and 60-day alerts)
- Walkthrough of customizing the Hiring Process
- Overview of how the Hiring Process works
What Not to Do / Common Pitfalls
- Do not wait until the last minute to register -- sessions may fill up.
- Do not assume the webcasts cover every Encompass feature -- each session focuses on a specific topic area.
- Do not forget to check the schedule for the current month, as dates may shift based on the calendar.
Escalation Path
- If the registration links are not working, try accessing them directly in your browser or contact J. J. Keller Support.
- For questions about specific Encompass features not covered in the webcasts, contact your Encompass Administrator or J. J. Keller Support.
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