eDVIR Overview

Purpose:

Use this article to find help with completing Driver Vehicle Inspection Reports (DVIRs) in the Encompass eDVIR application or managing DVIR settings in Encompass. Follow the links below to the instructions that match your role and task.

 

When to Use It:

• You need help logging in to the Encompass DVIR application 
• You need to submit a Driver Vehicle Inspection Report (DVIR) 
• You want to review a previously submitted inspection
• You need help using menu options or logging out of the app 
• You need to review submitted DVIRs in Encompass 
• You need to manage DVIR defects 
• You need to configure DVIR categories 
• You need to manage DVIR defect settings 
• You need to configure general DVIR settings 
• You need to create or assign DVIR templates

Steps to Follow:

If you are a driver, select the article that matches the task you want to complete:

• Log In and Submit a DVIR in the Encompass DVIR Application
• Use the Menu Functions and Log Out of the Encompass DVIR App
• Review Previous Inspections in the Encompass DVIR App

If you are an administrator, select the article that matches the task you want to complete:

• View a DVIR in Encompass
• Handle DVIRs with Defects in Encompass
• Set Up DVIR Categories in Encompass for Vehicle Inspections
• Manage DVIR Defect Settings in Encompass
• Configure General DVIR Settings in Encompass
• Create and Assign DVIR Templates in Encompass

If you experience an issue that is not covered in the available articles, contact support and provide:

• A description of what you were trying to do
• Any error messages you received
• Screenshots, if available
• Your device type and operating system
• The steps you have already tried

What Not to Do / Common Pitfalls:

• Do not use administrator instructions if you are signed in as a driver.
• Do not skip required setup steps when configuring categories, defects, or templates.
• Do not assume defect settings or templates are configured correctly without reviewing them.
• Do not ignore error messages. Capture screenshots when possible before contacting support.
• Do not make configuration changes without understanding how they will affect inspections and reporting.

Escalation Path:

• Contact J. J. Keller Product Support through your standard support channel.